Chenin Blanc Package

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The WineStore is not responsible for any delays caused by our shipping service providers.

Address for returns:

M&M Wein- und Spirituosenhandel GmbH
HRB 254579
Rohrauerstr. 70
81477 Munich
Germany

Switzerland - Shipping to the German border area

A cheaper and not much more complex alternative is to have the wine delivered to the German border area and do the customs clearance yourself. You will then receive the German VAT back, have an allowance of 5 liters per person and pay 2 CHF duty for each additional liter.
We also deliver free of charge within Germany for orders over €120. Furthermore, you don't have to coordinate with the courier and make sure someone is there once the delivery arrives.

If you don't have the opportunity to have the goods delivered to friends in the border area, then we can have the wine delivered to a UPS access point near the border near your home. You don't need to register, there are no additional costs and you just have to pick up your wines there within a certain time frame.

There are also various providers of parcel shops from which you can have your parcel picked up for a small fee, e.g. SWISS-PAKET - with branches in Waldshut-Tiengen, Laufenburg, Weil am Rhein, Jestetten & Rheinfelden or EURORETOUR - with branches in Waldshut- Tiengen, Laufenburg, Weil am Rhein & Konstanz.

Upon request, we will send an export receipt, which you can have stamped at customs and sent back to us. We will then refund you the German VAT minus a processing fee of €12.00.

Please note the opening hours of the customs offices! The customs offices usually close on Saturday at 1:00 p.m. and are closed on Sunday! For more information about opening times and customs clearance see https://www.ezv.admin.ch.
To declare customs, you just drive to the right at the border. You can also easily skip the customs queue and pay with an EC card.
The officials are friendly and you can also get competent information over the phone.

Please note that this form of reimbursement involves costs and effort. Therefore, we generally deduct €12.00 from the VAT amount to be reimbursed for this expense.

Taxes, duties and levies in the EU

All taxes, customs duties and duties for Germany, Bulgaria, Greece, Italy, Croatia, Luxembourg, Malta, Austria, Portugal, Romania, Slovak Republic, Slovenia, Spain, Czech Republic, Hungary, Cyprus (Greek part only) are included in our prices .

The following countries levy an excise tax on wine (as of May 2021): Belgium, Denmark, Estonia, Finland, France, Great Britain, Ireland, Latvia, Lithuania, the Netherlands and Poland. Due to their transport within the EU internal market, postal items from European Union countries are regularly not processed by the customs administration. These shipments are therefore generally delivered directly to you without any import taxes being charged. However, this does not mean that the goods are generally duty-free. Under certain conditions, postal items transported within the EU may also be checked. To this end, the customs authorities are allowed to have postal items opened and check whether they contain goods that are subject to excise duty or whose import, transit or export violate legal prohibitions and restrictions. The secrecy of letters and mail is restricted in this respect. If you receive goods subject to excise duty, you are generally obliged to report this to the responsible customs office and pay duties if necessary.

Due to legal regulations, we only deliver to people over 18 years of age. This can be checked by our shipping agent. Therefore, please make sure that an adult can accept the delivery.