Shipping policy

Shipping & delivery

We carefully pack and ship your wines with DHL or UPS. As soon as your order leaves our warehouse, you will automatically receive a shipping confirmation with a tracking link.

🇩🇪

Germany

DHL, UPS
Delivery time
1–3 working days
Cost
6,90 €
free from €120
🇱🇺 🇵🇱 🇦🇹

Luxembourg, Poland, Austria

UPS
Delivery time
2–5 working days
Cost
6,90 €
free from €150
🇳🇱

Netherlands

UPS
Delivery time
2–5 working days
Cost
9,50 €
free from €150
🇫🇷 🇸🇪

France, Sweden

UPS
Delivery time
2–5 working days
Cost
9,90 €
free from €150
🇧🇪 🇩🇰 🇭🇷 🇸🇰 🇸🇮 🇨🇿

Belgium, Denmark, Croatia, Slovakia, Slovenia, Czech Republic

UPS
Delivery time
2–5 working days
Cost
10,90 €
free from €150
🇬🇧

United Kingdom

UPS
Delivery time
2–5 working days
Cost
11,90 €
free from €150
🇧🇬 🇪🇪 🇬🇷 🇮🇪 🇮🇹 🇱🇻 🇱🇹 🇵🇹 🇷🇴 🇪🇸 🇭🇺

Bulgaria, Estonia, Greece, Ireland, Italy, Latvia, Lithuania, Portugal, Romania, Spain, Hungary

UPS
Delivery time
2–5 working days
Cost
11,90 €
free from €150
🇱🇮 🇲🇹 🇲🇨 🇨🇭

Liechtenstein, Malta, Monaco, Switzerland

UPS
Delivery time
1–3 working days
Cost
18,90 €
free from €200
Customs costs included

Shipping information

In individual cases, DHL or UPS may cause delays. Once the parcel has been handed over to the shipping provider, Unfortunately, we have no direct influence on the exact delivery time.

Returns address

M&M Wein- und Spirituosenhandel GmbH
HRB 254579
Rohrauerstr. 70
81477 Munich
Germany

DHL GoGreen Logo UPS Logo
🇨🇭 Switzerland – Shipping to the German border region

A cheaper alternative to direct shipping to Switzerland is delivery to an address in the German border region. There you can collect your wines and handle the customs clearance yourself.

VAT refund
You can have the German VAT refunded.
5-litre duty-free allowance
Each person has a duty-free allowance of 5 litres of wine.
CHF 2 per additional litre
For quantities exceeding the duty-free allowance.
Shipping within Germany
We offer free delivery within Germany for orders over €120.

If you cannot use a private delivery address in the border region, we can also send your order to a UPS Access Point to a location near the border in Germany. You do not need to register for this. There are no additional costs on our part. The only important thing is that you collect the parcel within the specified storage period.

Alternatively, there are various parcel shop providers where you can collect your order for a small fee, for example SWISS-PAKET with branches in Waldshut-Tiengen, Laufenburg, Weil am Rhein, Jestetten and Rheinfelden, or EURORETOUR with branches in Waldshut-Tiengen, Laufenburg, Weil am Rhein and Konstanz.

Refund of German VAT

Upon request, we can include an export certificate with your order. Have it stamped by Customs and send it and return it to us. We will then refund the German VAT, less a processing fee of €12.00.

Please note the opening hours of the customs offices. Many customs offices close as early as 13:00 on Saturdays and are closed on Sundays. More Information can be found on the website of Swiss Customs: https://www.ezv.admin.ch/